Introduction


Built on Comlink™’s powerful second generation CPaaS solution – CPaaS 2.0, Kulfi is a cloud-based, fully-featured mobile & desktop collaboration application, providing messaging in public or private channels to any user whether it’s internal company or external company in real time, SIP integration, file sharing, geo-aware audio conferencing and live streaming HD video conferencing.

Kulfi offers significantly better integration options and higher voice/video performance at a much lower per user cost.

Application Platform Highlights


 

Endorsed by over million users

1,000,000 existing users in APAC (Customized solution)

 

 

 

Pluggable with Third Party Applications

Enables extending any 3rd party application through the API layer

 

 

 

Free Connectivity

Users can connect to any end user anywhere in real-time for free

 

 

 

SIP Extensible

The only collaboration platform that can
connect to any SIP PBX

 

 

 

Carrier Grade Platform

Designed to meet the demands of global carriers

 

 

 

Inbuilt Persona

For IT Support, Telemedicine and IoT

 

 

 

Features


With Kulfi platform features it makes for a  seamless experience allowing you to collaborate as if  everyone is in the same room

Unlimited message History Audio to text conversion White Labeling
Public Channel Analytics reporting Real-time user federation
Private Channel Engagement dashboard Webhook integration
Broadcast Channel Live streaming REST API
Mobile and Web Mentions Screen sharing during call
Live chat Read Receipt Bot support
Email Social network login Peer-to-peer with push

 

Advantages for Service Providers


  • Kulfi is the only collaboration platform with SIP Integration for any SIP endpoint or PBX
  • It’s Cloud based, making it easy to offer your VOIP business customers as an value add service.
  • Off-Net SMS (support for SMS-enabled DIDs)
  • Kulfi can be white-labelled – Service Providers can brand this solution with their own look & feel (logos, colors, etc.)
  • High performance Video Conference calls using our geo-location routing
  • Attractive margins for Service Providers vs existing collaboration platforms

 

What’s in the Box for Enterprises?


  • Kulfi supports BOT implementation for added intelligence for an enterprise
  • Off-Net SMS (support for SMS-enabled DIDs)
  • Added securely using Multi-factor Authentication & End-To-End Encryption
  • Extensible via REST APIs to allow extensions to be made with other platforms
  • Webhook integration support for Zapier, Asure alerts, Bitbucket, GitHUB, GitLab, Google Calendar, Jira, Box, plus more
  • Live HD Streaming Video with Much higher quality and Incredible quality on mobile or desktop
  • Omni-channel Integration so that users can initiate a chat and instantly chat to Facebook Messenger or WhatsApp (add on)
  • Its the communication backbone of your organization
    • Internally: Sales, Marketing, Support (Jira integration), Engineering, Executive
    • Externally: Customers, Partners, Prospects
  • Offers Real-time Federation
  • External users can be added to a conversation on the fly at no cost
    • Voice calls
    • Streaming HD Video calls